Guests Who Are Deaf or Hard of Hearing

Survey of services and programming that cultural institutions can provide

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Following the patron path, from outreach and initial point of contact through the visit’s conclusion, this workshop will offer a survey of services and programming that theaters, museums and other cultural institutions can provide to make themselves more accessible for visitors who are D/deaf or hard of hearing. Learn more about topics that will include:

  • Offering sign interpretation
  • Offering open captioning
  • Providing assistive listening devices
  • Reaching out to deaf and hardofhearing communities and organizations
  • Creating a safe environment and providing strong customer service
  • Serving a broad range of individual experiences and circumstances for visitors who aredeaf or hard of hearing.

Speakers

Moderator:
Jason Harrington, Chicago Shakespeare Theater
Panel:
Evan Hatfield (Steppenwolf Theatre Company), Rachel Arfa (Equip for Equality), Christena Gunther (CCAC Founder & Elmhurst Historical Museum), Patti Shore Kaden (ASL interpreter)